how to make a return

If you have just shopped us at one of these locations, we are so glad you did! As much as we hope you love your new items as much as we do, we understand that not everything fits or looks the way we may hope. In addition we try to provide you with easy returns, that are at no cost to you!

Please follow the directions below based on the location you made a purchase at.

Please note that to make a return you need an order number and accessible email.

 

White Station Mercantile

Booth Space #1

911 East White St

Rock Hill, SC, 29730

Steps:

1. Please click the link below to fill out a contact us form. Please provide the following. Name, Email, and in the message please tell us what you bought (including all items bought if more then one item) and the day your purchased it.

Contact Us

2. Please give us up to 48 hours to receive your message and respond back.

3. We will email you back with a 4 digit order number.

4. Then click the link below and start your return. (This link can also be found on the home page under Make A Return).

Make A Return

 

 

Local Pop-Up Shop

Steps:

1. Please click the link below to fill out a contact us form. Please provide the following. Name, Email, and in the message please tell us what you bought (including all items bought if more then one item) and the day your purchased it. 

Contact Us

2. Please give us up to 48 hours to receive your message and respond back.

3. We will email you back with a 4 digit order number.

4. Then click the link below and start your return. (This link can also be found on the home page under Make A Return).

Make A Return